Purely Poultry | Baby Chicks and Poultry Books
920-472-4068 PO Box 466 Fremont Wisconsin 54940 chicks@purelypoultry.com Google

Shipping & Returns

The chicks are shipped the same day that they hatch. When they arrive to you they are 24-72 hours old. Baby chicks ingest the yolk before they hatch. This is enough to feed the chicks and keep them happy until they arrive at their destination!

Chickens Min Order Shipping Costs
Chickens 5-15 $19.99 for 15–100. Add $5 per 25.
Started Chickens 1 $87.99 for 1-2. $94.99 for 3-4. $189.99 for 5-8. $284.99 for 9-12.
Bantams 5-15 Free shipping.

 

Waterfowl Min Order Shipping Costs
Ducklings 2 Free shipping on 15+. $39.99 for 2-9. $9.99 for 10-14.
Geese 2 Free shipping on 8+. $39.99 for 2–4. $9.99 for 5-7. 
Swans 1 Free shipping via Delta Airlines to your local airport.
Wild Ducks 1 $100 for 1-100  pairs.
Call Ducks 6 Free shipping.
Premium Waterfowl 6 Free shipping.

 

Other Fowl Min Order Shipping Costs
Guinea Keets 3 Free shipping on 15+! $45 for 3-10. $20 for 11-14.
Game Bird Pheasants 15-50 Free shipping.
Ornamental Pheasants 25 Chicks free shipping. Adults: $100 for 1-100.
Quail 50 Free Shipping.
Turkeys 5 $39.99 for 5-14. $20 for 15–100. Add $5 per 25.
Partridge 15 Free shipping.
Peafowl 8 Free shipping.
Exotics 1 Free Shipping.

 

Merchandise Shipping Costs
Books Free shipping by Media Mail.
Supplies $7.99

 

Live Guarantee: We guarantee that your chicks are alive and well for 24 hours after they arrive at your post office. After 24-hours of receiving your order, count the number of chicks of each kind that are ALIVE and WELL. If that number is LESS than the number you ordered, please fill out our Live Arrival Guarantee Claim Form. http://www.purelypoultry.com/shippinginfo.html#lagform Please do not give us a dead count as we may include extras. YOU MUST REPORT within 48 hours of receiving the chicks to be eligible for a credit. Purely Poultry is not responsible if customer does not pickup birds within eight hours. We give store credit or refund for the cost of the birds. We do not credit shipping cost.

Ship Dates: Please specify a range of acceptable dates on the order form. Example: I would like my chicks to arrive in March. (NOT I would like my chicks to arrive March 3.) After receiving the order, we will contact you with a ship date. Expect your order to arrive at your local post office in one to three days from the shipping date. 98% of orders arrive in two days. We do our best meet the scheduled shipment date. If we are unable to provide chicks on the scheduled hatch day, you can choose to reschedule or receive a refund or store credit. We ship chicks on Mondays, Tuesdays and Wednesdays. We fill orders on a first come, first served basis, so it is important to place your paid order as soon as possible to get the best chance at earlier ship dates. Typically an order can take anywhere from 2-6 weeks. Please let us know if you are willing to accept any substitutions to get a quicker ship date.

Arrival: Chicks will be shipped to your post office, and they will call you on arrival. You will need to pick up your chicks from the post office as they will not deliver them directly to you. The yolk sacs will be enough to feed the chick until it arrives at its destination. We ship the chicks in boxes with proper ventilation holes.

Eggs: We guarantee eggs to arrive in good condition. We do not guarantee hatch rates nor fertility as this is not under our control. By ordering hatching eggs from us, you accept this responsibility. We do NOT give refunds on eggs because of fertility or hatch rates under any circumstances.

Books: We ship books Media Mail via the postal service. It usually takes one week for books to arrive but can take up to two weeks.

Pickup: We do not offer local pickups. We use a nationwide network of breeders and hatcheries to offer a wide selection of poultry. We would be happy to arrange a shipment directly to your local post office.

Sexing Guarantee: We understand that people order male or female chicks for a reason, and we guarantee 90 % accuracy in sexing. We will credit for birds sent of the wrong sex that are in excess of the 90 % accuracy guarantee.

Cancellations are subject to a $10 fee. No cancellations within 2 weeks of the scheduled shipping date. If you decide to cancel your order, please call or email us with your order number and the reason for cancellation. Sometimes it is necessary for Purely Poultry to cancel an order, and we reserve the right to do so. If we cancel your order, you will be issued a full refund.

Returns: You are welcome to return supplies and books merchandise (non-live) products, but not birds or eggs. If you need to return merchandise, simply do so within 30 days. Product must be in their original condition; if shrink-wrapped they must be unopened. Include the packing slip with your return so that we will know who gets the credit. Should a return be a result of an error on our part, we will gladly pay the return shipping costs.

Order Changes: We may be able to to change an order at our discretion, but there is a $10.00 order change fee.

NPIP: The National Poultry Improvement Plan certifies all all of our birds. If you would like to receive the NPIP paperwork with your birds, please indicate so on your order. Hawaii and Exporting: We ship all of our chicks via United Postal Service Priority Mail to the continental United States, Puerto Rico, and Alaska. We cannot export. We can not provide documentation for Hawaii, Canada or any other country or territory.

Quality: We do not guarantee that they will be exhibition quality birds. They will represent the variety and breed that you order. Most of our breeds are not show quality. Some of the rare stock are as good as can be found, but we do not claim they are of show quality. We are working hard to expand the selection of poultry on our site and look forward to offering a complete line up of exhibition poultry in the future.

Live Arrival Guarantee Claim Form